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FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

What are the check-in times?

Check-in at Zarose is from 14:00 - 17:00. Please contact Reception should you wish to make arrangements for a later check-in. All guests are required to Check-out by 10:00.

What is your policy regarding children?

At the Manor House children who are 12 years and older are welcome.

At the De Luxe Cottages children of all ages are welcome.

Can I rent out the Zarose Manor House exclusively?

The Zarose Manor House may also be rented out exclusively for R 80 000.00 per day, including breakfast. Please contact reception to make arrangements.

What does the price per room include?

The Manor House rooms include a lovely English and/or Continental Breakfast, with a variety of teas, coffee and fresh juices.
The De Luxe Cottages are self-catering units.

Do you offer Airport Transfer and Shuttle Services?

Zarose makes use of approved suppliers who offer Airport Transfer services as well as Tours around Cape Town. Please note that these costs are for the clients expense. Please speak to Reception who will gladly assist in making arrangements on your behalf, alternatively brochures are available at reception.

How do I know my reservation is confirmed?

A booking confirmation email will be sent to your email address that has been provided during the booking process, once your booking form and deposit has been successfully completed.

Does Zarose require a deposit or a payment in advance?

Zarose requires that your booking be paid in full. All additional extras during your stay, will be billed to your room and payable at the end of your stay.

What happens if I want to cancel my booking?

A 100% cancellation fee will apply.

What are nearby attractions from Zarose?

Jonkershoek Nature Reserve
Stellenbosch University Botanical Gardens
Golf Courses: Devonvale, Stellenbosch & De Zalze
Rupert Museum
Oude Libertas Theatre
Toy and Miniature Museum
Giraffe House
Jordan Wine Estate
Butterfly World
Cheetah Outreach
Van Ryn Distillery and Museum
Blaauwklippen Market
Root 44 Market

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